1. Introduction

Joy Smart Preschool (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our website https://jspreschool.com and our integration with the WhatsApp Business API.

2. Information We Collect

To facilitate communication between parents/guardians and our administration, we process the following data through our WhatsApp integration:

• Phone Numbers: To identify your account as a registered parent or inquirer.

• Profile Name: Your public WhatsApp display name, used to address you correctly.

• Message Content: Inquiries regarding student registration, daily evaluations, event updates, and general support requests sent to our business account.

3. How We Use Your Information (WhatsApp Specific)

We expressly use the data collected via the WhatsApp Business API for the following purposes only:

1. Parental Communication: Sending daily student evaluation summaries, event notifications, and school news as part of our educational service.

2. Support & Inquiries: Responding to questions about admission, curriculum (American system), and campus facilities.

3. Identity Verification: Verifying your phone number matches our student records to ensure data privacy.

We do not use WhatsApp user data for:

• Targeted advertising.

• Surveillance.

• Selling to data brokers or third parties.

4. Data Retention and Deletion

We retain your personal information only for as long as is necessary for the educational and administrative purposes set out in this policy.

• Messages: Retained for the duration of the academic year for quality assurance and record-keeping, then archived or deleted.

• Contact Info: Retained while you are an active parent or inquirer with the school.

User Deletion Rights: You may request the deletion of your data at any time by sending a message with the word “DELETE” or contacting us at info@jspreschool.com.

5. Third-Party Sharing

We do not share your WhatsApp data with third parties, except:

• Service Providers: Technical infrastructure providers (e.g., cloud hosting, official WhatsApp Business Solution Providers) acting as data processors under strict confidentiality agreements.

• Legal Requirements: If required by Kuwaiti law or valid legal process.

6. Security

We implement industry-standard encryption (TLS/SSL) for data in transit and secure storage protocols to protect student and parent information.

7. Contact Us

For privacy concerns or to exercise your data rights:

• Email: info@jspreschool.com

• Address: Block 2, Street 1, Lane 4, House 2, Yarmouk, Kuwait (or your local branch)

• Website: https://jspreschool.com